PAYMENT

PAYMENT POLICY

At Miles, we believe in making your shopping experience as hassle-free as possible. That's why we offer free delivery across Pakistan, with no minimum order amount. Whether you're purchasing one pair of chinos or several, there are no delivery charges.

Payment Options: You can choose to pay via Cash on Delivery (COD) or card payment for your order.

Please Note: If you request an inseam alteration for your order, it will be eligible for free delivery; however, it must be prepaid. This means that alterations will be charged before shipment. Unfortunately, COD is not available for orders with alterations, including inseam alterations.

We appreciate your understanding and hope you enjoy shopping at Miles.

WHAT PAYMENT METHODS CAN I USE TO MAKE PURCHASES?

We offer the following payment methods: COD, VISA, MasterCard and Discount Coupons, if applicable. 

WHY WAS MY CREDIT CARD DECLINED?

Your card may have been declined for one of the following reasons:

  • The card may be expired: check that your card is not past its expiry date.
  • You may have reached the card limit: check with your bank that the card has not exceeded the limit amount for purchases.
  • You may have entered something incorrectly: check that you have correctly filled in all the necessary fields.

WHAT SHOULD I DO IF I SEE A DOUBLE CHARGE FOR AN ORDER?

Contact your bank for more information. You can also contact our customer service department at hello@wearmiles.com

 

IS IT SAFE TO USE MY CREDIT CARD ON THE WEBSITE?

Yes, the information is transmitted safely with SSL encryption. Only Safe Electronic Commerce (SEC) transactions will be accepted for payments using Visa and Mastercard. After verifying that the card is secured under the SEC system, the system will contact the card's issuing bank so that the buyer can authorize the purchase. When the bank confirms the authenticity, the card will be charged. Otherwise, the order will be canceled.

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